Terms of Service

These Terms of Service ("Terms") govern your use of marduk.xyz (the "Service"), an online platform offering AI-powered tools and services, operated by dinweldik e.U ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. AI-Powered Tools and Services

We provide access to various AI-powered tools for creative generation, analysis, and other purposes (the "AI Services"). Use of these AI Services often involves purchasing or utilizing credits ("Credits"). By using our AI Services, you acknowledge that:

  • AI Services consume Credits based on the complexity and type of operation performed, as indicated on the Service.
  • The results generated by AI Services are based on algorithms and data models and may vary in quality, accuracy, or suitability for your intended purpose.
  • Input data you provide (e.g., text prompts, images) is processed by our systems and may be sent to third-party AI model providers for processing.
  • All prices for Credits or services are in USD unless otherwise specified.

2. Credits and Refund Policy

Due to the computational costs associated with AI generation and the digital nature of Credits:

  • Purchases of Credits are final.
  • No refunds will be issued for purchased Credits, whether used or unused, except as expressly required by applicable law.
  • Credits are consumed upon initiation of an AI generation task. If a task fails due to an internal Service error before completion, we may, at our discretion, refund the Credits for that specific task.
  • We do not offer refunds for dissatisfaction with the AI-generated output, as the nature of AI is probabilistic.
  • Technical support is available if you experience issues with Credit purchase or AI Service usage.

3. Service Availability and AI Model Performance

  • Access to specific AI models or tools may vary and is subject to change without notice.
  • We do not guarantee continuous, uninterrupted availability of the AI Services or specific AI models. Performance, speed, and output quality of AI models can vary.
  • Service quality may be affected by various factors, including server load, third-party provider availability, and the nature of your input data.
  • Users are responsible for ensuring their input data is appropriate and does not violate our content policies.

4. User Responsibilities

You agree to:

  • Provide accurate and complete information when creating an account or purchasing Credits.
  • Use the AI Services for lawful and ethical purposes only.
  • Not use the AI Services to generate content that is illegal, harmful, defamatory, infringing on intellectual property rights, or otherwise objectionable as per our content guidelines (if any).
  • Not attempt to reverse-engineer, decompile, or otherwise access the underlying AI models.
  • Maintain the security of your account credentials.
  • Comply with all applicable laws and regulations in your jurisdiction.
  • Be solely responsible for the input data you provide and the output you generate and its use.

5. Privacy and Data Usage

Your use of our service is also governed by our Privacy Policy. We collect and use data as described in our Privacy Policy. Specifically for AI Services, you acknowledge that input data (such as text prompts or images) you submit may be sent to third-party AI model providers for processing. These providers are contractually obligated to handle data securely. We and our third-party providers typically delete such processing data, including inputs and outputs, within one hour after the AI generation task is completed, unless otherwise required for troubleshooting, legal compliance, or if you explicitly save the output to your account.

6. Intellectual Property

All content, trademarks, and intellectual property on our website and service are owned by dinweldik e.U or our partners. You may not use, copy, or distribute our content without explicit permission.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We provide the service "as is" without any warranties, express or implied
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the specific eSIM product

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service constitutes acceptance of the modified Terms.

9. Contact Information

For questions about these Terms, please contact us at:
Email: support@marduk.xyz